At jilibit, your privacy is taken seriously. This Privacy Policy explains what personal data we collect from players in the Philippines, how we use it, and the rights you have over your information. Please read this page carefully before registering an account or using any part of our platform.
When you register and use the jilibit platform, we collect certain personal information that is necessary to operate your account and deliver our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address provided during registration. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility and comply with applicable regulations. Technical data — including your IP address, device type, browser, and session activity —is also collected automatically to help us maintain platform security and improve the overall experience. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
The personal data we collect is used exclusively to operate and improve the jilibit platform for players in the Philippines. Your account details are used to verify your identity, process transactions in PHP, and provide access to sports betting, slot games, and casino-style entertainment. We use your contact information to send account-related notifications, security alerts, and responses to support queries — we do not send unsolicited marketing messages without your consent. Transaction data is retained to maintain accurate financial records, process withdrawals promptly, and comply with any reporting obligations under Philippine law. Technical and usage data helps us identify and resolve platform issues, optimise mobile performance, and protect accounts from unauthorised access. We do not use your personal data to make automated decisions that produce significant legal effects without human review.
jilibit does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in delivering platform services to players in the Philippines, and these partners are contractually bound to handle your data securely. In cases where disclosure is required by Philippine law, a court order, or a regulatory authority, we will comply with such obligations while taking reasonable steps to notify you where permitted. Any third-party service integrated into the platform is selected based on its ability to meet our data protection standards. We do not transfer your personal data outside the Philippines unless adequate safeguards are in place and such transfer is permitted under applicable law.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and operational obligations. Transaction records and identity verification documents may be kept for a minimum period as required under Philippine financial regulations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, subject to any retention requirements that apply. Data that is no longer needed for its original purpose is securely deleted or anonymised so that it can no longer be linked to you. You may contact our support team at [email protected] to enquire about the specific retention period applicable to your account data.
The jilibit platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use core features. We may also use analytics cookies to understand how players in the Philippines interact with the platform, which helps us prioritise improvements and fix issues faster. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles.
Under the Data Privacy Act of 2012, players in the Philippines have specific rights regarding their personal data held by jilibit. You have the right to be informed about what data we collect and how it is used, the right to access a copy of your personal data, and the right to correct any inaccurate or outdated information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond within a reasonable timeframe.
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jilibit platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties, and all staff handling player data are trained on data protection obligations. We conduct regular security reviews and promptly address any vulnerabilities identified in our systems. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to keep their account credentials confidential.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date of the most recent revision will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the jilibit platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes or about this policy in general, please reach out to our support team at [email protected] or visit the FAQ page for further guidance.
If you have any concerns about how jilibit handles your personal information, our support team is ready to help. You can also check the FAQ page for quick answers to common privacy and account questions from players in the Philippines.